Privacy Policy

1. Introduction

DevHubX ORG ("Company", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully. By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

We collect various types of information in connection with our Services, including:

• Personal Identification Information: Name, email address, phone number, billing address, company name, and job title.
• Account Credentials: Username, password, and security questions.
• Payment Information: Credit card details, billing information (processed securely by third-party payment processors).
• Project Data: Website content, design preferences, feedback, and communications related to your project.
• Technical Data: IP address, browser type, device information, operating system, and usage data.
• Cookies & Tracking Technologies: Information collected via cookies, web beacons, and similar technologies.

3. How We Collect Your Information

We collect information through:

• Direct Interactions: When you fill out forms, place orders, create an account, contact support, or subscribe to our newsletter.
• Automated Technologies: As you navigate our website, we automatically collect technical data about your device and browsing actions.
• Third Parties: Analytics providers (e.g., Google Analytics), payment processors, and marketing partners.

4. How We Use Your Information

We use your personal data for the following purposes:

• To provide, operate, and maintain our Services.
• To process transactions and send order confirmations.
• To communicate with you about projects, updates, and support requests.
• To improve our website, services, and user experience.
• To send marketing communications (you may opt out at any time).
• To detect, prevent, and address technical or security issues.
• To comply with legal obligations.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Below are the types of cookies we use:

6. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Hosting, payment processing, analytics, email delivery, and customer support partners.
• Professional Advisors: Lawyers, accountants, and auditors who assist us.
• Legal Requirements: When required by law, court order, or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, regular security audits, and secure data centers. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Account information is retained for the duration of your account plus a reasonable period afterward. Project data may be retained for up to 3 years after project completion for reference and support purposes.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to exceptions).
• Restriction: Request restriction of processing.
• Portability: Request transfer of your data to another service.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw consent at any time where we rely on consent.

To exercise these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

10. International Data Transfers

We operate primarily from the United States. If you are located outside the US, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with applicable data protection laws.

11. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. Clicking those links may allow third parties to collect your data. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice via email or a website banner. Your continued use of our Services after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email (Privacy Team): [email protected]
• Email (General): [email protected]
• Mail: DevHubX ORG, Barpeta, Assam, Pin 781301, INDIA
• Phone: +91 6001991716